At Jamaican Clothing, we are committed to ensuring customer satisfaction. If for any reason you are not completely satisfied with your purchase, we are here to assist you with our simple and transparent returns policy.
Return Period: You have 30 days from the date of purchase to return any item.
Item Eligibility: All items, including sale and personalized items, are eligible for return.
Return Conditions: To be eligible for return, items must be in their original condition, with tags attached, unworn, unwashed, and in their original packaging.
Initiating the Return Process: Customers can initiate the return process by sending an email to hello@jamaican-clothing.com.
Refund Method: Refunds will be issued to the original payment card used for the initial purchase.
Return Fees: Return shipping fees are the responsibility of the customer.
Exceptions: No exceptions are made to our returns policy.
Refund Processing: Once the returned item is received and verified, the refund will be processed.
Gift Purchases: The same policy applies to gift purchases.
Geographical Restrictions: There are no geographical restrictions imposed for returns. Please send returns to the following address:
Un Noir sur Mars
19 avenue d’Italie
75013 Paris
